Your customers write to you on Google. We write back.
We reply to every review of your restaurant in under 24 hours and alert you the same day when a bad one comes in. You never log into anything: it all runs over WhatsApp.
Message us on WhatsAppWe'll audit your profile at no cost.
An unanswered review isn't for the person who wrote it
It's for the next hundred people who read it before deciding where to eat. When they see a complaint with no reply, they don't read the complaint: they read a business that didn't care. When they see a reply, they read the opposite.
Same review. Different conclusion for the next customer.
What we do
We answer all of them
Every review answered in under 24 hours, in the tone we agree on. All of them, not the ones we get around to.
Same-day alerts
A negative review means a message to you. You don't find out three months later: you find out today, while you can still act.
We keep your profile in order
Hours, phone, description and photos up to date. What makes people find you and understand what your business is.
A monthly report
How many people saw your profile and how many asked for directions. One screen, plain language.
What we don't do
We'd rather say it before you ask.
We don't delete negative reviews. Nobody can, not us and not any agency. Only Google removes them, and only when they break its policies. Anyone promising otherwise is lying to you.
We don't buy or write fake reviews, and we don't ask anyone to write them.
We don't guarantee a higher rating, a better position on Google, or more sales. That isn't up to us and we won't promise it.
About access to your profile
To do the work we need you to add us as a manager on your Google Business Profile. This is not access to your Google account: we never see your email, photos or files. And you remain the owner.
| We can | We cannot |
|---|---|
| Reply to your reviews | Delete your business profile |
| Edit hours, phone, description | Add or remove other people |
| Upload photos and post | Take control away from you |
| See your profile statistics | Enter your account, email or files |
You can remove our access whenever you want, from your phone, without telling us and without giving reasons. And if the service ends, we remove ourselves from your profile within three business days without you doing anything.
Who looks after you
Real people behind every reply to your reviews.
They work with you directly on WhatsApp: they review your profile, reply to your reviews in your business’s voice and let you know when a bad one comes in.
Antonio Altuve
Head of Sales
Runs the diagnosis of your Google profile and is your direct contact on WhatsApp.
Roselin Areco
Head of Marketing
Makes sure every reply to your reviews sounds like your business.
Price
No lock-in and no cancellation penalty. We sign a two-page agreement putting everything above in writing.
Request the free audit